Returns & Exchanges
At Orikool, we want you to be completely satisfied with your home essentials. If your purchase doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your Orikool account and navigate to your order history to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags, manuals, and protective inserts are included to maintain product integrity.
- 3.Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return box, covering any previous shipping marks.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.